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Field Service Systems
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Authorized Partners
Barcode Products
Barcode Solutions
- Asset Tracking
- Barcode Printing and Design
- Custom Programming
- Device Management
- Field Mobility
- Inventory Control
- Point-of-Sale
- Produce Traceability
- Smart Printing
- Time and Attendance
- Simple Handheld
- Wireless Warehouse
Improving Field Service
Field Service automation empowers your workforce to achieve more and to delivery higher quality service. It gets the right resources to the right job, it makes information available when and where needed, and it allows you to retain your customers in the highly competitive world you operate in today.
Field Service Benefits
- Make extra service calls
- Decrease travel time and costs for fuel
- Reduce paper/forms costs
- Respond to customer's needs faster
- Decrease theft or loss of inventory
- Billing cycle reduced – get paid faster!
FASTech is designed specifically to meet the needs of the mobile service technician workforce. Developed with the emerging business market in mind, FASTech exceeds the needs of any operation that has a mobile workforce providing service outside the four walls, but at a price that small businesses can afford.
- Single screen for customer service, scheduling and dispatch
- Alert dashboard for exception management
- Multi-session capability for branch offices
- Work order review, parts consumption and labor recording
- Customer signature capture and field payment processing
- Mobile tracking and monitoring
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Honeywell Dolphin 6000 Mobile Computer Ultra-Lightweight Pocket-Sized Design Durable Construction Real-Time Wireless Communication Versatile Data Collection Optimized Voice Technology |
Cellular service from T-Mobile
T-Mobile USA is a national provider of wireless voice, messaging, and data services capable of reaching over 293 million Americans where they live, work, and play.
One of the other advantages of T-Mobile is that if you exceed your data plan then there are no overage charges.*
* When customers reach their plan usage cap, their connection speed will be reduced for the remainder of that cycle. The reduced speed enables light Web surfing and e-mailing, but does not provide an optimal experience for data intensive tasks like video streaming, file downloading, or picture viewing.
Standard Bundle - $99 per month
Express Service (appt booking, scheduling and dispatch)
Mobile Service (job entry and data capture)
Mobile Tracking (see where your workers are in the field)
Honeywell 6000 Mobile Computer
T-Mobile Broadband Wireless Data (200 Mb monthly)
Online Technical Support
3-Day Device Repair Service
Daily Backup Service
Data Import Self-Service
Value Bundle – $149 per month
Standard Bundle options
Turn-by-Turn Navigation
Field Inventory and Stock Management
Unlimited Broadband Data Usage
Telephone Technical Support
24-Hour Device Repair Service
Real-Time Data Recovery
QuickBooks Integration
Annual Data Import Service
Premium Bundle – $189 per month
Value Bundle options
Field Payment Processing
Upgraded Mobile Hardware With Card Swipe and Printer Support
Interactive Technical Support
Overnight Device Replacement
Discounted Supplies
Custom Integration
Unlimited Data Import Service
Complete Field Service automation in one unique bundle:
- Service Management Software
- Commercial-grade smartphone
- Wireless broadband data service
- One-stop service and support
Service Management Software by Softechnologies:
- Back office appointment booking, resource scheduling and dispatch
- Mobile workforce job status and data capture
- Technician tracking and location monitoring
Commercial-Grade Smartphone and Service/Support by SystemID:
- Integrated barcode scanner
- Integrated GPS receiver
- Windows Mobile 6.5
- Wireless Data Service by T-Mobile
- 200MB Data Plan
