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Author Archives: Jay Schofield

Retailers Are Returning To the Bricks and Clicks Model

Colonial Storefront with black awnings with old brick wall, window boxes and cracked pavement.

When it comes to retail, we are approaching the singularity. In the commerce context, this isn’t the somewhat-terrifying fusion of humans and robots into one mind, but the combination of online and offline shopping into one experience that transcends what either format could do individually. E-tailers are trending towards brick-and-mortar stores, but it’s hardly a step backwards. E-tailers are trending ... Read More »

How Robots Are Changing the Automatic Data Capture Market

automated warehouse 3d rendering image

If there’s one technology trend we can say is sweeping almost every part of modern life—including ecommerce, warehousing, supply chain management and business in general—it’s quite simple: robots. Whether sitting on your desk in the form of Amazon’s Alexa or rushing across warehouse floors to unpack pallets, robots and other forms of automation are the next big thing. As for ... Read More »

7 Strategies To Keep Up With Your Fast Growing Business

High angle shot of a young plant being held by three businesspeoplehttp://195.154.178.81/DATA/i_collage/pi/shoots/806464.jpg

Chocomize, a New Jersey-based custom chocolate company, was a relatively new company. Business was good and growth was steady. That is, until Oprah Magazine caught wind of the company’s chocolatey offerings. Chocomize was then featured in the magazine, and from then on their call volume exploded – from 15 calls a day to nearly five times that amount. As a ... Read More »

Robots In The Warehouse: Not just for Amazon

Composite image of a 3D generated model of a remote controlled drone taking off from a distribution warehouse full of cardboard boxes and goods. Drone is carrying a package for remote delivery: technology innovations allow quick shipping and delivery. The quadricopter has a camera and GPS to follow the route to destination. Drone model is white, carrying a brown yellow box.

In the past, we thought of autonomous robots—whether in the workplace, the warehouse or in our personal, everyday lives—as the stuff of science-fiction. In recent years, they’ve come to fruition, but they seem reserved for the innovative giants of industry; namely, Amazon. While other big retailers are also looking to cut supply chain and warehousing costs, no other company appeared ... Read More »

What Your Business Can Learn From Etsy

Word Handmade and colorful yarn background

As 2017 begins in earnest, one of the most intriguing companies to watch is Etsy, the peer-to-peer ecommerce platform that specializes in unique crafts. Now in its 11th year, Etsy’s growth has the business world talking—and other companies, big or small, should take note of their 2017 strategy, which looks to expand on what’s already made them successful. In a ... Read More »

Four Ways Businesses Are Behind the Technology Curve

Old monitors and computer parts in office

Generally speaking, small business are slow to adopt new technology. We all know it: We see the mom-and-pop shop that still takes orders over the phone, writes everything down on paper and doesn’t take credit cards. In some ways, it’s endearing, they’re old school, and it seems to work for them. On the other hand, customer experience often suffers as ... Read More »

Barcode Labeling During the Busiest Shipping Season

Boxes making their way down the conveyor belt on their way to customers.

With the ‘most wonderful time of the year wrapping up, so is the end of the busiest shipping time all over the globe. Like most years, shippers had predicted a record number of deliveries for this holiday season. In 2015, Cyber Monday alone garnered some $1,505,000,000 in online sales – all of which had to be shipped to doorsteps of homes and businesses. Keeping ... Read More »

How Your Small Business Can Build Better Omnichannel ROI

omnichannel marketing, business man reading about multichannel strategy

Macy’s is one retail giant that expertly executes omnichannel experiences. How do they do it? With metrics – because numbers don’t lie. The company’s digital sales efforts boosted last year’s fourth-quarter sales to $9.4 billion, up 1.8 percent from the prior year. Like many large retailers, Macy’s has taken a “single view” of its inventory, with no real distinction between ... Read More »

5 Challenges For Supply Chain and E-Commerce Growth

hand presses on world map with digital tablet,Business success strategy distribution product plan with warehouse background  (Elements of this image furnished by NASA)

Thanks to the World Wide Web, the way we shop, pay and how long we’re willing to wait for delivery have changed in every imaginable way. Blame it on Amazon and it’s ability to get customers every conceivable product possible within two days, or sometimes, even in the same day. As a result of the rise of e-commerce, unprecedented demands ... Read More »